Air360 and Mixpanel both track everything by default and lets you analyze anything you want when you need it.
Mixpanel is an amazing product with several great features. See our comparison chart below to see differences between both solutions.
360° view of the user across all platforms (mobile, native apps, web). Air360 can tell you the full story about how a user experienced your product/service across all devices.
Air360 focuses on user analytics. If you want to do customer support or messaging, you'll need to use external software such as Zendesk, Intercom, or Salesforce.
Pricing structure is very simple, it only depends on how many sessions your website or app has per month. All plans include everything you need.
For teams who are focused on user analytics & insights with a cost-effective & predictable pricing.
If one of your visitor lands on your landing page, then logs on your website and later on use your mobile application. Mixpanel will consider and display this very same user as 3 different users. This makes it close to impossible to see how your users experience your product.
Mixpanel offers several modules & integrations to perform customer support, surveying, A/B testing, messaging features.
Pricing structure is a bit complex with several add-ons that need to be purchased separately for different needs. Because of this, cost is not easily predictable as your needs will evolve in the future.
For teams who have no restriction on time/budget to commit to their analytics, it's a great solution.